Seamless Integration of Community Care
connects.patient extends the operating model of a step-down facility into the patient's home.
Seamless Integration of Community Care.
Bridging the gap between acute and community care.
Enhanced Patient Engagement
Age-friendly technology empowers patients to actively participate in their recovery journey from the comfort of home or care facility.
Coordinated Care Delivery
Seamless transitions from hospital to community with comprehensive follow-up care plans ensuring continuity and improved outcomes.
Scalable Virtual Wards
Quick implementation of multiple care pathways without additional infrastructure, expanding care capacity efficiently.
How it works?
Connects.Patient shares the same operating model of a step-down facility — admissions, MDT workflow, caseload management, observations, AHP intervention tracking, escalation, governance, audit, regulatory reporting and discharge — distributed across patient homes rather than concentrated in a single facility.
Patient enrolment & pathway selection
Structured referral intake, waitlist management and pathway assignment — every patient visible, triaged and tracked from the moment of referral.
Device & data capture
Real-time observations from patient-facing devices feeding directly into the clinical record — no manual transcription, no data lag.
Alert logic & clinical triage
Configurable alert thresholds linked directly to care plans — deterioration triggers the right clinical response automatically.
Documentation & audit trail
Every clinical interaction, observation and escalation captured and stored — a complete audit trail ready for inspection at any point.
Logistics & device lifecycle
Device deployment, provisioning, return and reallocation managed within the platform — operational visibility across the entire device estate.
Outcomes reporting
Programme-level and patient-level outcomes reporting — PREMs, PROMs and governance data ready for HSE, HIQA or commissioner reporting.
Everything a care at home
programme needs to operate.
connects.patient combines clinical, operational and patient-facing capability in a single platform, supporting multiple care pathways — deployable in modular form to match where your programme is today.
Easy Implementation of Home Care
Simple implementation for multiple care pathways allows patients to recover in the comfort of their home or care facility. Low cost, quick setup and easy onboarding of staff and patients with intuitive, age-friendly technology.
Coordinated Admissions
Structured intake replacing paper-based referral — every patient enrolled, triaged and tracked with full visibility of caseload capacity.
MDT workflow & caseload management
The full MDT coordinating across patient homes — same care plans, goal-tracking, intervention recording and handover discipline as a physical ward.
Real time patient monitoring
Continuous observations feeding into the clinical record with configurable alert thresholds and automated escalation pathways.
Nutrition & wellbeing support
Dietetics and wellbeing plans integrated into the patient's daily routine — monitored and adjusted by the MDT in real time.
Easy online consultations
Video consultations accessible from the connects.health tablet with a single tap — no logins, no downloads, no technology barriers for older patients.
Governance, audit & regulatory reporting
Continuous compliance evidence, audit trail and HIQA-aligned reporting — inspection-ready at any point in the programme lifecycle.
Discharge & transition planning
Structured transitions from hospital to home — follow-up care plans, monitoring schedules and community handover all managed in the platform.
Family & carer engagement app
Keeping the patient's support network connected and informed throughout the care episode — not just the clinical team.
The Connects.Patient Tablet and App - Age-Friendly by Design.
The patient cohort most likely to benefit from care at home is often the cohort least familiar with digital technology — older adults, frequently without home broadband, and often without prior experience of tablets or video consultations. The ACORN tablet was built specifically for this cohort, and has been deployed at scale before being applied to clinical settings.
Designed for older adults
Large text, simplified interface, one-touch access to consultations and care tasks — no prior technology experience required.
Deployed at scale - proven adoption
Active deployment across HSE Sláintecare, Age Friendly Ireland and local authority programmes — in use with older Irish adults in social, community and clinical settings.
Family & carer engagement
Family members and carers connected through the same platform — supporting the patient's recovery network without separate apps or logins.
